Restaurant POS - Products & Services

Cafeteria Style  |  Delivery  |  Fast Food  |  Fine Dining  |  Bars and Nightclubs  |  Pizzeria and Ristorante  |  Coffee Shops

Cafeteria Style

The fast-paced environment of a cafeteria style restaurant requires a point of sale system that is easy-to-use and can check customers out in seconds. Restaurant Pro Express is a POS system designed exactly for this type of fast paced restaurant. Enter items on a user-definable touch screen that can be tailored to your special needs, print orders to kitchen or beverage printers, process a credit card in seconds.

With its vast hardware compatibility list, Restaurant Pro Express will allow you to add the hardware necessary for smooth operations. Again, checking a customer out quickly is the main goal of a cafeteria with long lines. The use of pole displays will help customers know what the price is before you even tell them, weight scales will automatically send the weight to the invoice for special weigh items and touch screen capability will speed the actual invoice writing.

A typical system for a cafeteria style restaurant would include a Dell small form factor computer, cash drawer, thermal receipt printer, pole display, credit card reader, weight scale and touch screen monitor. You may add extra dot matrix printers as remote printers for printing orders to a kitchen or use a separate monitor (hooked up to a station on a network) as an order filling monitor.

Key features:

• Tableside Ordering (RPE Mobile)
• Customizable Menu Screen
• Order Filling
• Customer Loyalty
• Job Codes
• Internet Credit Card Processing

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Delivery

Many delivery based restaurants need to rely on a system that is streamlined to handle fast paced ordering. When the phones are off the hook with callers looking to place delivery orders, the flow of your point of sale system's checkout process is key to your restaurant. Restaurant Pro Express POS system offers a speedy checkout process. We designed the checkout process based on actual delivery based restaurant owners' requests.

Choose whether an order is to stay or go, add customer information in on the fly, add customer notes (like directions) which print on the receipt, add delivery charges if applicable, streamline the process of preparing the foods with remote printing or order filling and place the invoice on hold until the deliverer brings back the money from the customer with Restaurant Pro Express.

A typical cash register system for your restaurant would include a Dell small form factor computer, cash drawer, thermal receipt printer, pole display, credit card reader and touch screen monitor. Optionally, you may add additional waiter stations that are used strictly to place orders which would include a Dell small form factor computer, receipt printer and touch screen monitor.

Key features:

• Invoices on Hold
• To Stay, Go or Delivery Prompting
• Customer Tracking
• Customizable Menu Screen
• Customer Loyalty
• Internet Credit Card Processing

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Fast Food

Some of the busiest restaurants are fast food restaurants. Checking out a customer quickly and handling the orders are key to successfully running an efficient fast food store. With Restaurant Pro Express point of sale, having a simple-to-use cash register system that handles customers, kitchen order printing or order filling while working with the most commonly used hardware is an inexpensive reality.

With its customizable touch screen menu, you don't have to wade through cumbersome screens to add items to an invoice. With kits, you can sell value meals and track inventory levels. Additionally, Restaurant Pro Express has extensive employee tracking. Features like Time Clocks and Job Codes will allow you to track hours and wages as well as assigning employees to different positions within the restaurant. You have many reports at your disposal to track inventory, sales, employees and even customers.

A typical register system for a fast food restaurant would include Restaurant Pro Express Dell small form factor computer, cash drawer, thermal receipt printer, pole display, credit card reader and a flat panel LCD touch screen monitor. This combination of hardware peripherals is a sure way to successfully run an efficient operation. Add the Enterprise edition and Host Module version of Restaurant Pro Express if you are a chain of fast food restaurants for seemless synchronization of sales between all your locations. Ask POS System Toledo about the Enterprise Host Module.

Key features:

• Tableside Ordering (RPE Mobile)
• Customizable Menu Screen
• Order Filling
• Customer Loyalty
• Kits
• Job Codes
• Internet Credit Card Processing

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Fine Dining

Running a fine dining restaurant requires a lot of hard work and long hours. Keeping customers happy as well as tracking your stock and employees are the main ingredients to a successful restaurant. Restaurant Pro Express Point of Sale system will help you manage your restaurant with its vast feature set of valuable inventory tracking, employee tracking and easy-to-use touch screen interface.

Choose from a variety of table management screens where you can see exactly which tables are occupied and even track how many people are at each table. You can also process many tables at once by putting the invoices on hold and opening other tables. Remote kitchen printing is a must for a good point of sale system. This allows you to add menu items to an invoice from a highly customizable menu screen and send the orders to as many remote printers as you require. The items that need to be cooked will go to a kitchen, all the drinks will go to the bar and all the deserts will go to the desert station. The orders are sent at the touch of a button.

Features like high speed internet credit card processing and quick entry touch screens will speed up the invoicing and checkout process so that you can move your customers faster and more efficiently. Customer loyalty features, like gift cards, will keep your customers coming back. Combining all these features into one package makes Restaurant Pro Express the right choice for your restaurant.

Servers will also have an easier time when they utilize Restaurant Pro Express Mobile to take orders tableside. With tableside order entry, servers will be able to enter an order in real time as the customer is placing it, modify the order at the stationary point of sale system if necessary and even checkout customers right at the table. Mobile POS, put simply, allows for quicker service and happier customers.

A typical system will consist of small form factor Dell computers, thermal receipt printers, credit card reader and LCD flat panel touch screen monitors for waiter stations. You should have at least one cashier station that will consist of a cash drawer, receipt printer, credit card reader and touch screen monitor as well.

Key features:

• Tableside Ordering (RPE Mobile)
• Customizable Menu Screen
• Job Codes
• Table Management
• Customer Loyalty
• Order Filling
• Internet Credit Card Processing

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Bars and Nightclubs

Bars come in many varieties -- fast paced or relaxed, casual or fancy, full service with food or just drinks. A point of sale system can provide important benefits to a bar, helping provide for speedy transactions, accurate inventory and security features that help ensure you're receiving the amount of money you should be. Restaurant Pro Express is a restaurant point of sale system that has the features needed to help run bars and nightclubs accurately and efficiently.

Fast Transactions. Process transactions fast with bar tax and an easy bar menu. Restaurant Pro Express has a bar tax feature that automatically reverse calculates prices to be tax-inclusive for fast change. Drinks at the bar can be charged flat, even amounts to eliminate counting out coins -- making for a faster transaction that enables you to sell more drinks. Coupled with the capability to alphabetize your liquor menu and manage bar tabs, Restaurant Pro Express will help your bar run more efficiently.

Accurate Inventory. Restaurant Pro Express records every drink rung up through the point of sale terminals, including which liquors were used inside of which drinks. For example, you can record that gray goose was the type of vodka used inside of a vodka martini. The built-in ingredient tracking functionality reports on how much of each liquor was used amongst all of your drinks. This information can be compared to your actual liquor quantity on hand to identify over pouring or theft. Built-in buyback and comp tracking allow your bartenders to record drinks given away for legitimate reasons.

Security. Bars are fast-paced, cash rich environments. Each bartender has their own secure login card to access the POS system, ensuring they are ringing up drinks under their own name. Security can be taken one step further by optionally using a separate cash drawer for each bartender on staff. Two or more cash drawers can be hooked up to the same POS terminal; each drawer will open only when the bartender assigned to the drawer is logged in. Strong security features in a POS system help secure your cash and keep control of your business.

Tableside Ordering: Since bars and nightclubs are often moving at a fast pace, the tableside ordering feature offers many advantages for customers and employees. With Restaurant Pro Express Mobile, servers can place orders tableside, but also view their open tabs and make changes at the POS station. Restaurant Pro Express Mobile can also synchronize guest checks and menus in real time. This feature works in conjunction with traditional POS System Toledo POS terminals and gives servers a chance to offer a higher level of customer service and helps reduce wait times.

A few other bar and nightclub POS features:

• Tableside Ordering (RPE Mobile)
• Integrated credit card processing in 2-3 seconds
• Buybacks and Comps
• Inventory tracking
• Detailed POS reporting

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Pizzeria and Ristorante

Restaurant Pro Express is a restaurant point of sale system that is designed for pizzerias and full pizza restaurants. In addition to full restaurant POS functionality, RPE features an industry leading Pizza Ordering Screen which streamlines the ordering process by minimizing the number of touches required to order a pizza with various toppings, sizes and crusts. Strong functionality extends to the delivery process, with integrated caller ID, delivery tracking and driver routing.

• Unlimited list of toppings
• Add toppings to halves, quarters or the whole pizza
• Change sizes and crusts with a single touch
• Streamline ordering process by minimizing touches required to order a pizza
• Further modify pizzas with half toppings, double toppings and other instructions
• Create complicated pizza menus within a few minutes
• Specialty pizzas can be configured to default wih pre-set toppings (ex: meat lovers)
• Clearly view which toppings are on which part of the pizza
• Pizza price shown as the pizza is being built

Flexible Pricing. A separate price can be assigned for each size and crust combination of your pizzas. To enter a price for one of your pizzas in a specific size and crust, simply touch the box in the grid and type in the price. Each pizza can also include a user-defined number of free toppings, for restaurants that give some free toppings with purchases of certain pizzas.

Restaurant Pro Express allows you to create an unlimited number of toppings, sizes and crusts, each of which takes only a few seconds to configure in the system. Toppings each have their own pricing grid, enabling you to set up a different price for each topping for each size pizza.

Delivery Tracking with Caller ID. Not only does Restaurant Pro Express make it easy to enter orders into the system, it also helps you deliver them in a timely and organized fashion. The caller ID interface built into the point of sale displays who is calling and what they last ordered before you pick up the phone. Their name and address are automatically tied to the transaction, leaving no room for error. The delivery management system assigns orders to different drivers and displays when they are dispatched with their deliveries. The drivers check-in to settle their funds when they return.

A few other pizza shop POS features:

• Tableside Ordering (RPE Mobile)
• Stored value and gift cards
• Integrated credit card processing in 2-3 seconds
• Detailed POS reporting

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Coffee Shops

Coffee shops rely heavily on two factors in order to achieve success -- speed of service and customer loyalty. It's important to choose a coffee shop point of sale system that provides the tools your business needs to excel in these areas. Restaurant Pro Express is a point of sale system designed to suit the needs of specialty coffee shops.

Fast Checkout. Customers visiting coffee shops for their morning wakeup or an afternoon jolt have only a few minutes to get back to work. The easy touch screen interface helps your servers ring up lattes, espressos and desserts in just a few seconds. Restaurant Pro Express can print coffee orders to a barista printer, ensuring the correct drinks are made with the proper modifiers. This save time from the popular "write the order on the cup" method and organizes the shops where the order-taker calls out the drinks to the barista. Faster, streamlined operations result in faster service, shorter lines and higher profits from increased throughput. Restaurant Pro Express is an easy coffee shop point of sale system that enables fast checkout to keep your lines moving.

Generate Repeat Business. Repeat customers are often more important than new clientele, as they make up the majority of business at most coffee shops. Friendly service and good coffee, tea and cuisine are key factors that keep your guests coming back for more, however, offering a few perks and some extra attention will help spur repeat business. The Restaurant Pro Express coffee shop POS system has built-in customer loyalty functionality that automatically tracks perks such as bonus points, birthday rewards and frequent visitor discounts. Customers tend to spend more dollars and visit more frequently with plans such as buy ten coffees get one free or receive $ 1 off your next purchase if you visit within three days. You can give your customers customized loyalty cards (with your logo) that they can use to quickly identify themselves with at the POS.

A few other coffee shop POS features:

• Tableside Ordering (RPE Mobile)
• Stored value and gift cards
• Integrated credit card processing in 2-3 seconds
• Scan and track retail items
• Detailed POS reporting

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